SHIPPING & RETURNS

All orders are prepared and shipped within 24/48 hours of being placed, except for products in pre-sale order, in which case it is indicated on the product sheet from which date they will be available for shipping.

Please note if you place your order on a weekend or on the eve of a holiday, as this period would be extended to the next business day.

DELIVERY TIMES

-Spain (Peninsular) 24/48h
Ctt Express

-Spain (Balearic Islands) 72h
Ctt Express

-Spain (Canary Islands, Ceuta and Melilla) 5 days
Ctt Express

-Portugal 5 days
Ctt Express

-Europe 7 days (Germany, Austria, Belgium, France, Italy, Netherlands)
Ctt Express

-Czech Republic 10 days
Ctt Express

-United Kingdom 15 days
Ctt Express

-Rest of the world 20 days: Check price and time depending on country.

All values are indicative, our logistics center will in any case do everything possible to serve your order as quickly as possible.

ORDER TRACKING

Once you place your order and it leaves our warehouse, you will receive a tracking number in your email.

RETURNS & EXCHANGES

Online store items only, tickets cannot be exchanged or returned.
Exchange is possible up to 15 days after purchase, only if the product is in perfect condition.
If you would like a return, please follow the instructions below.
Put the product you want to return inside a plastic bag or cardboard box to protect it.
Include a piece of paper inside the package with your order number, email, full name, and a text indicating the size for which you wish to exchange the product.
Send it to Rave on Time S.L C/Alameda de Santa Eufemia, 92, Tomares (Sevilla) Cp.41940.
Return shipping costs are the responsibility of the customer.
Once we receive and verify the perfect condition of the product in our warehouse, we will take care of the new shipment from our warehouse to you at no additional cost.